WHO WE ARE
Kikki & Co Beauty Bar is a beauty sanctuary femininity meets empowerment, specialising in services that elevate individual style and confidence. This black and woman-owned salon is dedicated to creating an inclusive space, offering everything from intricate braid styles to chic nail designs.

With a focus on self-care and community, clients can expect a nurturing environment that celebrates diversity and self-expression. We are committed to protecting your privacy and ensuring that your personal information is collected, used, and stored in a lawful and responsible manner, in compliance with the Protection of Personal Information Act (POPIA) and other relevant privacy laws (for our international clients).

WHAT PERSONAL INFORMATION WE COLLECT
We collect and process the following types of personal information:

• Identification & Contact Details: Name, phone number, email address
• Appointment Details: Booking times, service preferences, stylist preferences
• Payment Information: Transaction details (via POS or booking apps)
• Marketing Preferences: Opt-in/opt-out records
• CCTV Footage: If applicable, for safety and security

HOW WE USE YOUR INFORMATION
Your personal information is used for:

• Booking and managing appointments
• Processing payments
• Communicating with you (confirmations, reminders, promotions)
• Improving our services and customer experience
• Ensuring your safety (if CCTV is in use)

We do not sell your personal information to third parties.

LAWFUL BASIS FOR MARKETING
We process your personal information based on:

• Your consent (e.g., marketing)
• Contractual necessity (e.g., booking and service delivery)
• Our legal obligations (e.g., financial record-keeping)
• Our legitimate interests (e.g., business improvement and security)

HOW WE SHARE YOUR INFORMATION
We may share your data with:

• Payment processors (e.g., PayFast, Ozow, Yoco, SnapScan)
• Appointment booking platforms (e.g., Fresha, Booksy)
• IT service providers (hosting, email, SMS services)

All vendors are required to comply with POPIA and protect your data.

CROSS BOARDER TRANSFERS
If any third-party service providers are located outside South Africa, we will ensure that they adhere to equivalent data protection standards as required under POPIA.

DATA SECURITY
We use appropriate technical and organizational measures to protect your data, including:

• Secure booking systems
• Strong passwords and access controls
• Employee training on data privacy
• CCTV data (if used) is stored securely and retained for limited periods

DATA RETENTION
We retain personal data only as long as necessary for:

• Providing our services
• Meeting legal and financial obligations (e.g., tax regulations)

We securely delete or de-identify data when no longer needed.

YOUR RIGHTS UNDER THE POPIA ACT
You have the right to:

• Access your personal information
• Correct or update your data
• Object to certain types of processing
• Withdraw consent at any time
• Lodge a complaint with the Information Regulator

To exercise your rights, contact us at: kikkiandco@gmail.com

UPDATES TO THIS POLICY
We may update this privacy policy from time to time. The latest version will always be available in-store and on our website.

This policy is as drafted with the assistance of a privacy proffessional.

Effective Date: March 2025
Last Updated: March 2026